tjbet1 Privacy Policy
This page provides a detailed description of the policies tjbet1 follows regarding the collection, use, and protection of your personal information.
Table of Contents
Introduction
tjbet1 ("we", "our", "platform") is committed to providing a safe and trustworthy online betting and casino experience for users in Bangladesh. This privacy policy ("policy") explains how tjbet1 collects your personal information, the purposes for which it is used, and how it is kept secure.
By using our website tjbet1.cam, you are considered to have given your consent to the terms described in this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our platform.
Information Collection
tjbet1 collects various types of information to operate its services smoothly. The information collected is divided into two main categories below:
2.1 Information Provided Directly
When you register with tjbet1 or use our services, we may collect the following information:
- Your full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Documents required for identity verification (national identity card or passport)
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
- Transaction history
2.2 Automatically Collected Information
The following information may be collected automatically while you use our platform:
- IP address and device type
- Browser information and operating system
- Date and time of site access
- Pages visited and type of activity
- Information obtained from cookies and web beacons
- Geographic location (country level only)
Use of Information
tjbet1 uses the information collected only for lawful and specific purposes. We use your information for the following:
3.1 Service Operation and Improvement
- To create and manage your account
- To process deposit and withdrawal transactions
- To provide gaming services without interruption
- To personalize your platform experience according to your preferences
- To identify and resolve technical issues
3.2 Security and Regulatory Compliance
- To verify your age (21+) and confirm your identity
- To detect and prevent fraud and fraudulent activity
- To comply with anti-money laundering (AML) regulations
- To implement responsible gaming policies
3.3 Communication
- To send important service-related notifications
- To inform you about matters related to your account or transactions
- To provide customer support
- To send promotional messages with your consent
Data Storage and Security
tjbet1 has put industry-standard technical and administrative measures in place to keep your personal information secure.
4.1 Security Measures
- SSL Encryption: All data transmission is protected by 256-bit SSL encryption.
- Data Encryption: Sensitive information stored on our systems is kept in an encrypted state.
- Access Control: Only authorized personnel can access your information.
- Regular Security Audits: The security of our systems is regularly reviewed and tested.
- Firewall Protection: Advanced firewalls and intrusion detection systems are active.
4.2 Data Retention Period
We may retain your information for as long as your account is active and for as long as required to fulfill applicable legal obligations. Transaction records are generally kept for a minimum of five (5) years. Some information may be retained after your account is closed for the purposes of security and fraud prevention.
Sharing Information with Third Parties
tjbet1 never sells your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below:
5.1 Service Providers
Information may be shared with trusted third parties that assist in operating our services, such as payment processing providers (bKash, Nagad, Rocket, Upay), technical infrastructure service providers, and fraud prevention organizations. These parties may only use the information for specified purposes and under strict confidentiality agreements.
5.2 Legal Obligations
Information may be shared if we are required to provide it by a court order, judicial process, or request from another legitimate legal authority.
5.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, your information may be transferred to the new entity. In such cases, you will be notified in advance and protection equivalent to this policy will be ensured.
5.4 With Your Consent
Except for the exceptions described above, we will never share your information without your explicit consent.
Cookie Policy
The tjbet1 website uses cookies and similar technologies to improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions.
- Functionality Cookies: Help remember your preferences and provide a personalized experience.
- Analytics Cookies: Used to understand site traffic and usage patterns.
- Security Cookies: Used for fraud detection and to ensure security.
6.2 Cookie Controls
You can block or delete cookies by changing your browser settings. However, blocking certain essential cookies may limit the functionality of the site and you may not be able to use some services.
Your Rights
As a user of tjbet1, you have the following rights over your own personal information:
7.1 Right to Access Information
You may contact us at any time to find out what information we hold about you and how it is being used. We will respond within a reasonable time after receiving your request.
7.2 Right to Correct Information
If your information contains any errors or is incomplete, you may request a correction. This can be done through your account settings or by contacting our support team.
7.3 Right to Delete Information
In certain circumstances you may request that your personal information be deleted. However, information required to fulfill legal obligations and information essential for preventing fraud or misuse may not be possible to delete.
7.4 Right to Object to Processing
You may withdraw your consent at any time to stop receiving marketing messages. To do so, email [email protected] or submit a request via live chat.
7.5 How to Exercise Your Rights
To exercise any of the rights above, email [email protected] or contact our 24/7 live chat support.
Protection of Minors
tjbet1 strictly provides services only to those aged 21 and above. We do not knowingly collect any information from minors.
We carry out an age verification process at the time of registration and before the first withdrawal. If a user is found to be under 21, their account will be closed immediately and all collected information will be deleted without delay.
Policy Changes
tjbet1 reserves the right to change, update, or revise this privacy policy as needed. If significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed on the website.
- The "Last Updated" date at the top of the page will be changed.
If you continue using the platform after a revised policy is published, you will be considered to have consented to the new policy. We therefore recommend visiting this page regularly.
Contact
For any questions, concerns, or requests regarding this privacy policy or your personal information, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
- Hours: Bangladesh Standard Time (BST, UTC+6)
We are committed to reviewing your request and responding within a reasonable time. Our customer service team handles all your information-related requests safely and efficiently.